Shipping Policy

Effective Date: January 18, 2025

At GlitzXCharm, we strive to ensure that your shopping experience is seamless and enjoyable. This Shipping Policy outlines the terms and conditions for shipping and delivery of orders placed through our website www.glitzxcharm.com. By placing an order, you agree to the terms set forth in this policy.

Please read this policy carefully before making a purchase.

1. Shipping Locations

We offer shipping to addresses within the United States and international destinations. Please note that some products may have restrictions on international shipping, and availability may vary by region.

2. Order Processing Time

      • Processing Time:
        Once you place an order, we process it within 1-2 business days (excluding weekends and holidays). Orders placed after business hours or on holidays will be processed on the next available business day.

      • Order Confirmation:
        After placing your order, you will receive an order confirmation email containing the details of your purchase, including the order number, shipping address, and items ordered. Please review this information carefully and notify us immediately if any corrections are needed.

      • Delays:
        In rare cases, there may be delays in processing due to high order volumes, special promotions, or inventory shortages. We will notify you if there are any significant delays in processing your order.

3. Shipping Methods and Costs

      • Shipping Options:
        We offer multiple shipping options to suit your needs, including:

        • Standard Shipping: Estimated delivery time is typically 5-7 business days (depending on location).
        • Expedited Shipping: Estimated delivery time is 2-3 business days.
        • Express Shipping: For faster delivery, we offer next-day or 2-day shipping in certain areas. Delivery time will depend on the shipping address and availability.

      • Shipping Costs:
        Shipping fees are calculated based on the weight, size, and destination of your order. Shipping costs will be displayed at checkout before you confirm your purchase.

        • Free Shipping: We offer free standard shipping on orders over a certain value (e.g., $50). Eligibility for free shipping will be displayed at checkout.

      • International Shipping:
        For international orders, shipping fees and delivery times may vary based on the destination country. You will be provided with an estimated shipping cost and delivery time at checkout.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

      • Tracking Information:
        Tracking information is typically available within 24-48 hours after your order has been shipped. If you do not receive tracking information or have issues with tracking, please contact us at info@glitzxcharm.com.

5. Delivery Times

      • Domestic Orders (Within the U.S.):
        Delivery times depend on the shipping method selected and your location. Typically, delivery for standard shipping takes 5-7 business days, and for expedited shipping, it takes 2-3 business days. For express shipping, delivery is typically the next business day or 2 business days.

      • International Orders:
        Delivery times for international orders vary depending on the destination country. Most international shipments take between 7-14 business days, depending on customs processing and delivery services in your region.

Please note that international orders may be subject to customs duties, taxes, or additional fees upon arrival in your country. These costs are the responsibility of the customer and are not included in the shipping fee.

6. Shipping Restrictions

      • Shipping Address:
        We are only able to ship orders to valid and complete shipping addresses. We are unable to ship to P.O. Boxes, APO/FPO addresses, or locations that are not supported by our shipping carriers.

      • Shipping Limitations:
        While we strive to offer worldwide shipping, some countries may have shipping restrictions, or certain products may not be eligible for international shipping. If we are unable to ship to your location, we will notify you immediately and offer a full refund.

7. Order Issues and Shipping Errors

If there is an issue with your order, such as a shipping delay, damage during transit, or a lost package, please contact us immediately at info@glitzxcharm.com or call (585) 360-2623.

We will investigate the issue and work with the carrier to resolve it. In cases of lost or damaged packages, we may offer a replacement, store credit, or refund, depending on the situation.

8. Returns Due to Shipping Errors

If an item is received in error or is defective, we will accept returns in accordance with our Refund and Returns Policy. You must notify us within 7 days of receiving the item for a return or exchange request.

Please ensure that all returned items are in their original condition and packaging. The customer is responsible for the return shipping costs unless the return is due to an error on our part.

9. Address Changes and Cancellations

If you need to change the shipping address after placing an order, please contact us as soon as possible at info@glitzxcharm.com. If your order has not yet been processed or shipped, we will do our best to update your address. Once an order has been processed or shipped, we are unable to modify the address.

10. Contact Us

If you have any questions about our shipping policy, need assistance with an order, or have concerns about your shipment, please contact us:

      • Email: info@glitzxcharm.com
      • Phone: (585) 360-2623
      • Mailing Address: 714 N Houcksville Rd, Hampstead, Maryland (MD), 21074, United States

Thank you for shopping with GlitzXCharm! We appreciate your business and strive to provide you with excellent service and fast delivery.

Note: This Shipping Policy is subject to change at any time. Any updates or changes will be posted on this page. Please review it periodically for any updates.