Privacy Policy

Effective Date: January 18, 2025

At GlitzXCharm, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website, www.glitzxcharm.com, or make a purchase from our store.

By using our website, you agree to the practices outlined in this Privacy Policy. Please read carefully to understand how we handle your data.

1. Information We Collect

We collect personal and non-personal information when you visit our website or make a purchase. The types of information we collect may include:

  • Personal Information:
    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (processed by our secure payment gateway)
  • Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Pages visited on our site
    • Referring website or link

Note: We do not store sensitive financial information such as credit card numbers. All payment processing is done through secure third-party gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment:
    To process and fulfill your orders, including shipping and delivering products to the address you provide.

  • Customer Support:
    To respond to your inquiries, resolve any issues, and provide customer support.

  • Marketing and Promotions:
    With your consent, we may send promotional emails or newsletters about new products, discounts, or events. You can opt out of these communications at any time by clicking the unsubscribe link in the email.

  • Improving Our Website and Services:
    We use analytics tools to analyze your behavior on our website to enhance our products, services, and user experience.

3. How We Protect Your Information

We take the security of your personal information seriously and have implemented a variety of security measures to protect it:

  • Secure Payment Processing:
    We use SSL (Secure Socket Layer) encryption technology to protect your payment information during transactions. Payment data is securely processed by trusted third-party payment gateways.

  • Data Storage and Access:
    Your personal data is stored in secure databases. Access to this data is limited to authorized personnel who are required to maintain confidentiality.

Despite our best efforts to safeguard your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

  • Shipping and Delivery:
    We may share your information with carriers (e.g., USPS, UPS, FedEx) to fulfill orders and deliver products.

  • Payment Processing:
    Your payment information is processed through secure, third-party payment processors (e.g., PayPal, Stripe). These providers adhere to strict data security standards.

  • Marketing:
    If you choose to receive promotional emails or newsletters, we may share your information with email marketing platforms (e.g., Mailchimp) for campaign management.

  • Legal Compliance:
    We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to track your activity and store preferences.

  • Essential Cookies:
    These cookies are necessary for the basic functionality of our website, such as remembering items in your shopping cart.

  • Performance and Analytics Cookies:
    We use these cookies to analyze how visitors use our website and to improve our site’s performance and user experience.

  • Advertising Cookies:
    These cookies help us deliver targeted ads to you based on your browsing history.

You can control cookies through your browser settings, and you may choose to disable cookies. However, doing so may affect your experience on our website.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information:
    You can request to access or update the personal information we hold about you by contacting us at info@glitzxcharm.com.

  • Opt-Out of Marketing Communications:
    If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the “unsubscribe” link in any email we send, or by contacting us directly.

  • Request Deletion of Your Data:
    You may request that we delete your personal data, subject to applicable legal requirements.

Please note that if you choose to delete your data or opt-out of marketing communications, it may impact your ability to use some features of our website or services.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes to this policy will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@glitzxcharm.com
  • Phone: (585) 360-2623
  • Address: 714 N Houcksville Rd, Hampstead, Maryland (MD), 21074, United States

Thank you for trusting GlitzXCharm. We are committed to keeping your personal information safe while providing you with the best possible shopping experience.