Payment Policy

Effective Date: January 18, 2025

At GlitzXCharm, we are committed to providing you with a secure and seamless shopping experience. This Payment Policy outlines the terms and conditions for payment processing when you make a purchase through our website www.glitzxcharm.com. By making a purchase, you agree to the terms and conditions outlined below.

Please read this policy carefully before completing your order.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website:

      • Credit and Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal:
        You can also use PayPal to complete your purchase securely. Simply select PayPal at checkout to be redirected to the PayPal payment portal.

      • Other Payment Methods:
        In some regions, we may offer additional payment options, such as Apple Pay, Google Pay, or Shop Pay, depending on availability and your location.

2. Payment Processing

      • Order Confirmation:
        After you complete the checkout process and submit your payment details, we will send you an order confirmation email with the details of your purchase. Your order will not be processed until your payment has been successfully verified and authorized.

      • Payment Authorization:
        All payments are subject to authorization and verification by the payment provider. If for any reason your payment cannot be processed, we will notify you immediately and provide instructions on how to resolve the issue.

      • Payment Security:
        Your payment information is processed securely through trusted third-party payment gateways. We use encryption technology to ensure the security of your data and prevent unauthorized access to your payment details.

      • Payment Errors:
        If you experience any issues with your payment, such as an error message or failed transaction, please double-check that your payment details are correct. If the issue persists, contact your payment provider or reach out to us at info@glitzxcharm.com for assistance.

3. Billing Information

      • Accurate Billing Information:
        You are responsible for providing accurate and complete billing information, including your name, address, phone number, and payment details. Any discrepancies in billing information may result in delays in processing your order.

      • Billing Address:
        The billing address you provide must match the address associated with your payment method. If the address does not match, your payment may be declined. Make sure your billing address is up-to-date with your payment provider to avoid any issues.

4. Taxes and Duties

      • Sales Tax:
        We are required to charge sales tax on orders shipped to certain states within the United States. The sales tax amount will be calculated at checkout and added to your order total based on the shipping address.

      • International Taxes and Duties:
        For international orders, your order may be subject to customs duties, import taxes, and other fees imposed by your country’s customs authority. These additional charges are the responsibility of the customer. The customs authorities will typically contact you to collect any duties or taxes before delivery of your order.

        Please note that GlitzXCharm is not responsible for any customs delays, taxes, or duties imposed on international shipments. It is the customer’s responsibility to be aware of and comply with their country’s import regulations.

5. Payment Declines and Fraud Prevention

      • Declined Payments:
        If your payment is declined for any reason, we will notify you via email. You will have the option to update your payment information and retry the transaction.

      • Fraud Prevention:
        To protect both customers and ourselves from fraudulent activity, we may perform additional verification for certain orders. This may include confirming your identity or requesting proof of address. If we suspect fraudulent activity, we reserve the right to cancel or suspend the order.

6. Order Modifications and Cancellations

      • Order Changes:
        Once your order has been placed and payment processed, we cannot modify your order. If you need to change your order, please contact us as soon as possible at info@glitzxcharm.com, and we will do our best to assist you before the order is processed or shipped.

      • Order Cancellations:
        Orders can only be canceled before they are processed or shipped. Once your order has been shipped, it cannot be canceled. If you wish to return an item after shipment, please refer to our Refund and Returns Policy.

7. Payment Errors or Discrepancies

      • Payment Errors:
        If you notice an error in the payment amount charged to your account, please notify us immediately at info@glitzxcharm.com. We will investigate the issue and resolve it as quickly as possible.

      • Refunds for Overcharges:
        If a refund is required due to an overcharge or payment error, we will process it through the original payment method. Refunds are generally processed within 5-10 business days, depending on your payment provider.

8. Secure Transactions

We prioritize the security of your personal and payment information. Our website uses industry-standard encryption technology (SSL) to protect sensitive data, and we partner with trusted payment gateways to process your transactions securely.

      • PCI Compliance:
        We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which ensures that your payment data is handled with the highest level of security.

9. Customer Support

If you have any questions regarding our payment methods, encounter issues with your payment, or need assistance with a transaction, please don’t hesitate to contact us:

      • Email: info@glitzxcharm.com
      • Phone: (585) 360-2623
      • Mailing Address: 714 N Houcksville Rd, Hampstead, Maryland (MD), 21074, United States

Note: This Payment Policy is subject to change at any time. We recommend reviewing this policy periodically for any updates. All changes will be posted on this page with an updated Effective Date.